Terms and conditions of use


Welcome to WAW SHOPPING Please read our Terms and Conditions carefully and all further linked information to understand our policies and procedures.

By registering on the Site or purchasing or selling products through the Site, you acknowledge and agree to the following terms:


All members on WAW SHOPPING should be able to form legally binding contracts. Therefore, by using the Site and accepting our Terms and Conditions, you acknowledge that you are at least 18 years of age before you became a member of the Site.

Account and Registration

-When you register as a member on the Site, you are required to:

-Indicate agreement to these Terms and Conditions

-Provide true, accurate and complete contact information and identification details

-Submit any form of authentication as required by WAW SHOPPING as part of the registration process

-Never engage in false or fraudulent activity in connection with the use of the Site.

Use of the Site

By using the Site or any of its features and services, you acknowledge, represent, warrant, and consent to comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Site.

Electronic Communications

When you use WAW SHOPPING, you consent to receive communications from us electronically, including, but not limited to, emails, texts messages, and newsletters. You can retain copies of these communications for your records and you agree that all legal documents and communication that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Payment Terms

WAW SHOPPING offers buyers the option to pay for items on the Site either online through Debit or Credit Card or through Cash On Delivery (“COD”) or any other payment methods made available on the Site .

Delivery of Items

Items require 1 to 3 working days to be delivered after the order is made and processed by the purchase and delivery teams.

Buyer Protection

WAW SHOPPING ensure buyers that their purchase is protected against fraud.

If a buyer has purchased an item through WAW SHOPPING and never received it, the buyer will be reimbursed by WAW SHOPPING the value of the item only. To be eligible for a buyer protection, the buyer needs to file a complaint with WAWDEALS after three days of the promised delivery date.

 If the item hasn’t been received, within three days from the effective receiving date due to a Force Majeure, WAW SHOPPING has the right to extend the delivery time for 5 working days after the original promised delivery date.

Return Policy for Undelivered items

In the event your order has not yet been delivered and you wish to cancel items in your order, a cancellation will be granted if the items have not yet been assigned to our drivers. To proceed with canceling the order, click the “Cancel” button for the specific items you wish to cancel complete the cancellation process on your order details page. In this case, you will receive a full refund and will not be penalized. Refund will be implemented depending on the policy for the payment method applied.

In case your order has not yet been delivered but the delivery has been assigned to our drivers, the “Cancel” button will be deactivated and you will only be able to access the “Return” button. In this case the regular return policy would apply.

Return Conditions


 Return requests should be made within 3 (three) days from receiving the item.

·      Item should be in the same condition you received it. If you use or damage it, it can no longer be returned. In case you ordered a product and requested a return and the product was found to be damaged, you will bear all delivery and return fees associated with this product.


Make sure the package has no missing items, including price tags, labels, original packing, freebies, and accessories.

·       The original package of any item should not be opened and should remain sealed.

Information We Collect

Personally identifiable information

Transnational information

Device-related information

Information Disclosure

Accessing and Editing Your Information

Username and Password

To access your account or make a transaction on the Site, you must enter your username and password. Choose your password carefully using a combination of numbers, special characters, and lower-case and upper-case letters. Remember to change your password frequently and be careful not to share your username and password with anyone. If you are concerned that your password has been compromised, change your password immediately by logging to the My Account section of the Site.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Lebanon.

Warranty Information

Warranties for products offered on WAW SHOPPING are covered directly by the supplier. If the product is covered by warranty, it will be mentioned in the description of the items.

Contacting Us

If you have questions about this agreement, please contact us